This insurance is managed by AGA Assistance Australia Pty Ltd, a company of the Allianz Global Assistance Group. The Allianz Global Assistance Group is the largest travel insurance and assistance provider in the world with 33 operation centres in 26 countries, over 7,600 employees, provides some 11.3 million services each year and has over 400,000 service providers ready to assist our customers in over 40 languages. The Allianz Global Assistance Group is a wholly owned subsidiary of the worldwide Allianz Group.
The Allianz Global Assistance Australian headquarters are based in Toowong, Brisbane. Our purpose-built Global Response Centre is an environment that operates 24 hours, 365 days a year and is supported by sophisticated telecommunications and information technology systems. The Allianz Global Assistance team consists of over 230 talented in-house specialists includes doctors, registered nurses, aero medical experts, mechanics, property experts, legal advise, travel experts, support personnel and access to multilingual staff and translation services.
Whatever the predicament, whatever the need, Allianz Global Assistance is at your side, 24 hours a day, 365 days of the year.
For Sales & General Enquiries, please phone 1800 011 060.
For Claims Enquiries, please phone 1300 724 825.
If you need our assistance, please contact our 24 hour Global Response Centre on the following numbers: